SafeBump / update failures / managed-service-handoff-unavailable

OpenClaw update failure: managed-service-handoff-unavailable

managed-service-handoff-unavailable: 14 reports, 1 still open

What it means: No plain-English summary yet.

What to do: See the update troubleshooting docs.

Latest reports

Stuck on 2026.9.3 or 2026.9.4? The OpenClaw maintainer's own recipe (#165706) is one manual hop to the current release, then a Doctor pass: npm install -g openclaw@2026.9.8 --allow-scripts=openclaw, then openclaw doctor --fix, then openclaw gateway restart. From 2026.9.8 onward, openclaw update handles the rest. On npm 11.15 or older, drop --allow-scripts=openclaw. Back up first with openclaw backup create --verify.

Before you retry, openclaw update status --json shows the unredacted failing step on your machine, and openclaw gateway status --deep shows what is actually serving. A retry overwrites that history.

Did an update already break your agent?

Update Rescue: $149 fixed, and you only pay once it works

Gateway stuck in health: starting, a crash loop after openclaw update, Doctor refusing your workspace, memory or CPU running away, or a Telegram, WhatsApp or Discord channel gone silent. We get you back to a stable, pinned version with your sessions, memory and channels intact, then write down the pin and a safe update routine for your setup.

Request a rescue (GitHub) Request by email

Would rather keep it private? Use email. A GitHub request is public, so don't paste secrets or logs that contain tokens there.

All reason codes · Is it safe to update? Per-release verdicts